Terms And Conditions

Please ensure you read all our Term and Conditions before making a purchase with The Fabric Tree House.


Order Processing Time:

In Stock Fabric/s:

If your fabric is a "In stock" item your order will be processed & posted the very same business day that payment has cleared, provided payment has cleared before 12pm QLD time. For payments received after 12pm QLD time your order will be processed the following business day. 

Pre-Order Fabric/s:
If part or all of your order has any "Pre-Order" fabric/s, then your order will be posted once ALL of the fabric/s have arrived. We give a release date or expected arrival date on all our Pre-Order fabrics. If your order consist of both "In stock" and "Pre-Order" fabric/s and you wish to have the In stock fabric/s sent before the Pre-Order fabric has arrived, then another postage charge may be required (please contact us if you wish to split up an existing order).


About The Fabric:


Due to high demand, most of our fabrics are sold by the Fat Quarter. There are a select few like our $14.00 per Yard fabrics that are only sold by the Yard. It will state this in the discription of the fabric.

All Fabrics remain in one piece, if ordering more than a quantity of 1, or also know as a Fat Quarter. (Unless otherwise advised in the description of the Fabric)

Qty x 1 = 1 Fat Quarter – 18” x 22” or 46cm x 55cm
Qty x 2 = 1/2 a Yard 18” x 44” or 46cm x 112cm
Qty x 4 = 1 Yard 36” x 44” or 91cm x 112cm

All fabrics are typically 42” – 62.5” Wide


Please read the description of each fabric, as for example: the "End Of Bolt Specials" have different measurements.


Check-out:

At check-out you will have the option to select your method of payment before your postage is calculated.

Payment Options are:
PayPal
Direct Deposit &
Credit Card 

You can be assured all items sent will be lovingly wrapped. We post Worldwide & can post orders any day of the week except Saturday’s, Sunday’s & Public Holidays. All items are posted via Australia Post.

Payments by PayPal For Australian Residents: 

As per PayPal’s policy every item posted must go out with Tracking & Insurance, as you can understand this postage method does cost a bit extra then standard post.

You may choose any of following postage options at checkout:

PayPal (Australian Residents) or
Pick Up Sunshine Coast

IMPORTANT: If you choose any other postage method to calculate your shipping, for example "Direct Deposit or Credit Card" but then proceed to make payment via PayPal, you will be invoiced for the additional shipping amount before your order is processed and shipped.

Prices For "PayPal (Australian Residents)":
Quantity of 1-6 = $7.64

Quantity of 7-11 = $11.99
Quantity of 12-35 = $19.41
Quantity of 36 + is capped at $23.18

Pick Up Sunshine Coast:
This is a Free service, no postage will be charged, however signing a Pick Up Form will be required.


Payments by Direct Deposit for Australian Residents:

We are not required to send orders out with Tracking and Insurance, this makes the postage quite a bit cheaper selecting this method of payment. Orders will not be processed or sent until the payment has cleared into our bank.

You may choose any of following postage options at checkout:

Direct Deposit ~ Via normal post with no Tracking or Signature
PayPal (Australian Residents) ~ Your order will be sent with Tracking and Insurance.
Pick Up Sunshine Coast

 IMPORTANT: Using the postage option, “Direct Deposit” means this method of postage is sent via a normal envelope/bag & is AT YOUR OWN RISK. It does NOT come with Tracking or Insurance. The Fabric Tree House will take NO responsibility if items are lost or damaged while in transit with Australia Post when using this method.

Postage Prices for "Direct Deposit" are:

Quantity of 1-6 = $3.00
Quantity of 7-11 = $8.25
Quantity of 12-35 = $13.40
Quantity of 36 + is capped at $17.10 (this includes tracking)

Prices For "PayPal (Australian Residents)" But payment received by Direct Deposit are:

Quantity of 1-6 = $7.64
Quantity of 7-11 = $11.99
Quantity of 12-35 = $19.41
Quantity of 36 + is capped at $23.18

This means your order will be sent with Tracking and Insurance.

Pick Up Sunshine Coast:
This is a free service, no postage will be charged, and however signing a Pick Up Form will be required.

Payments by Credit Card for Australian Residents:


We are not required to send orders out with Tracking and Insurance, this makes the postage quite a bit cheaper selecting this method of payment. Orders will not be processed or sent until the payment has been processed.

You may choose any of following postage options at checkout:

Credit Card ~ Via normal post with no Tracking or Insurance.
PayPal (Australian Residents) ~ Your order will come with Tracking and Insurance
Pick Up Sunshine Coast

 IMPORTANT: Using the postage option, “Credit Card” means this method of postage is sent via a normal envelope/bag & is AT YOUR OWN RISK. It does NOT come with Tracking & Insurance. The Fabric Tree House will take NO responsibility if items are lost or damaged while in transit with Australia Post when using this method. Your Credit Card details are not saved on our system, as soon as payment has been processed the card number and details are automatically deleted.

Postage Prices for "Credit Card" are:

Quantity of 1-6 = $3.75
Quantity of 6-11 = $9.00
Quantity of 12-35 = $16.40
Quantity of 35 + is capped at $20.17 (this includes tracking)

Pick Up Sunshine Coast:

This is a Free service, no postage will be charged, however signing a Pick Up Form will be required.


Residents Outside Australia:

International Orders are welcome, please select the option "PayPal (Overseas Residents)" when checking out. Please note with the overseas rates, we have had to calculate on a worse case (so the most expensive) If the postage is cheaper we grantee that we will refund the difference back to your PayPal account or give you a credit towards your next purchase, which ever you would prefer.

Quantity of 1-11 = $22.00

Quantity of 12-24 = $56.00
Quantity of 25-36 = $118.00
Quantity of 37-48 = $154.00
Quantity of 49+ is capped at $225.20

The above rates are in AUD via Airmail, with Tracking. Your orders will take between 2-3 weeks to arrive normally, with the exception to the rule are public holidays and Christmas Time.

Final Terms:

All orders regardless of if they have been paid in full or a deposit has been paid will only be held for 3 months without any contact (unless otherwise arranged). We will do our best to contact you with the details you provide on ordering. If we do not receive a response then the fabrics will be considered abandoned and will re-enter our system after 3 months. If contact is made outside of this time frame and the fabrics are no longer available then a credit will be issued minus a 20% admin fee.

If you change your mind about the fabric and want to return it. You must get in contact with us within 1 week of receiving your fabric order for the following offer to be valid. We are happy to help you out in exchanging your fabric, however you will need to pay for the return postage of the fabric and also a 20% re-stocking and admin fee will be charged, once we receive the fabric you will then be issued a credit for the balance of just the fabric returned, for you to spend on our website. The credit will be valid for 3 months only.

We check all fabrics before sending, all orders are inspected by a minimum of 2 staff members before they are posted. If by any chance the fabric you received has a flaw then we are more than happy for you to send the fabric back (we will give you a credit for the postage as well as the piece of fabric), we will need the whole piece of fabric returned in order to seek a refund from our wholesaler. This flaw must be brought to our attention on the day of arrival and no later.

Please ensure you have given the correct address & contact details when placing your order as once orders are posted the details can not be changed. Please ensure your address when placing an order matches the PayPal address if paying for your order via PayPal.

For further information on Postage, please see the "Postage Terms" page on the left under "Information"

For further information on Ordering, please see the "Ordering Fabric Terms" page on the left under "Information"

If you have any questions at all please do not hesitate to contact us via our contact page above.

Thank you for choosing The Fabric Tree House to place your fabric order with!

Kind regards,

The Team at The Fabric Tree House 

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